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Paillor consolidates your IT content, tools, and automation by combining four solutions—Company Wiki, SaaS Automations, Help Desk, and AI Chatbot giving HR support teams fast, trusted access to what they need daily while providing insights to optimize talent management.
With Paillor, HR support teams get a single trusted platform to centralize employee handbooks, onboarding checklists, processes, policies, and more—enabling employees to self-serve information and work smarter.
Key benefits of Paillor
Instant, trusted AI assistance for HR support across all workspaces
Employees receive immediate, reliable support for HR-related queries, enhancing their work experience and minimizing disruptions. This support system draws from integrated applications, providing answers within the very workflows and tools utilized daily, ensuring that essential HR knowledge is always accessible.
Work With
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29mins
saved for every support
request answered by Paillor
45%
reduction in call volume for IT and HR teams overall with Paillor
85%
reduction in Level 1, 40% reduction in Level 2 support inquiries
Enhanced HR Support with advance ticketing solutions
Paillor's sophisticated ticketing platform, meticulously crafted to improve ticket management, prioritization, and resolution on an extensive scale. Experience a holistic workspace that enables HR professionals to perform efficiently, concentrate on critical issues, and provide personalized assistance across various communication channels such as Slack, Microsoft Teams, or email.
Optimize HR Queries with an Integrated Knowledge Base
Improve HR assistance by incorporating a scalable knowledge base directly into Slack or Microsoft Teams, facilitating a customized self-service experience for users and streamlining agent workload.
Streamlined HR Management with AI Chat
HR Assist uses conversational AI to oversee attendance and real-time workforce management. Employees can easily handle leave requests and approvals.
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Schedule onboarding & offboarding for employees
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Provide centralize knowledge hub for HR questions
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Connect your HR portal via chat for sickly leave, PTO and more
Real-Time workplace alerts and HR notifications
From changes in facility access to maintenance schedules, broadcast specific updates directly through the chat platform, ensuring immediate reach and clarity.
Manage time-off effortlessly
Simplify time off management at scale for everyone in your organization. Help your teams with leave balances, holiday calendars, approvals and get intelligent suggestions when applying for time off.
Answer queries accurately
Breathe new life into unintuitive and hard to navigate knowledge bases. Search and get summarized answers from knowledge bases, articles, FAQs, guides, etc., for employee problems/queries no matter how unique they are.
Experience intuitive self-service
Deliver instant resolutions to employees facing queries about payroll, benefits, tasks, timesheets, and document requests from a single source without having to switch between apps.
Simplify Employee Onboarding
Remove organizational silos with seamless onboarding. Equip new employees with the right information to help them navigate your organization better. Get feedback about processes and get ideas for improvement.
Team collaboration
Optimize your team's collaboration with our advanced interface, efficient workflows, and intelligent automation. Enable agents to seamlessly interact with employees through a unified Inbox.
Voice and Video call
Enjoy crystal-clear 4K video and voice calls with our app, ensuring high-impact, effective communication as if you're there in person.
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